Independent Purchasing Company (Australasia) (we, us or our) operates the My Subway® Career program in Australia, New Zealand and Singapore. IPC Asia Pacific is an independent Subway® Franchisee owned and operated purchasing company. Talent on View Ltd t/a TribePad. (Reg No: 6585098) (TribePad) operates the backend of My Subway® Career websites in Australia, New Zealand and Singapore.
TribePad. While IPC Asia Pacific is working with TribePad to implement the My Subway® Career website (mysubwaycareer.com.au, mysubwaycareer.co.nz & mysubwaycareer.com.sg),TribePad is independent from IPC Asia Pacific.
The Subway Group. While we are working with the Subway Group to implement the My Subway® Career program, the Subway Group is independent from IPC Asia Pacific. The Subway Group is made up of a variety of companies that franchises and supports the Subway® restaurant concept worldwide. Subway® restaurants are independently owned and operated by franchisees.
The Subway Group includes Subway IP, Inc. (the owner of the Subway® trademark and the proprietary system for establishing and operating Subway® branded restaurants), FWH Technologies, LLC (the owner and licensor of the SubwayPOS® software for use in Subway® restaurants), Franchise World Headquarters, LLC (a service-oriented company that provides core business related services to other Subway Group entities), the Subway® franchisors (which offer and sell franchises worldwide), and the Subway® advertising entities (which administers national and local advertising on behalf of Subway® restaurants) along with other companies that support the Subway® brand. To see a list of the Subway Group entities that may come in contact with your personal information and to learn more about how the Subway Group may collect and use your information, please read the Subway Group Privacy Statement at https://www.subway.com/en-AU/Legal/PrivacyStatement-FWH
What is personal information?
"Personal information" is information or an opinion, in any form and whether true or not, about an identified individual or an individual who is reasonably identifiable. Examples include an individual's name, address, contact number and email.
The kinds of personal information we collect and hold
The kinds of personal information we collect and hold about you depends on the nature of your dealings with us and the circumstances of collection, including whether we collect the information from you as a candidate, a representative of the Subway Group such as a Business Development Agent or a Field Consultant, a Subway® franchise owner, or in some other capacity.
For example, if you register as a candidate, we collect and hold personal information such as:
○ technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
○ information about your visit, including the full Uniform Resource Locators (URL),clickstream to, through and from our site (including date and time), products you viewed or searched for’, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
○ Informattion we receive from other sources:
○ This is information IPC Asia Pacific may receive about you if you use any of our Affiliates websites or the websites of IPC Asia Pacific’s service providers. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
If you deal with us in some other capacity, we may collect your name and contact details and any other information you choose to provide to us. We may also collect details of the interactions you have with us.
We do not generally collect sensitive information (such as health information), and we will only collect sensitive information about you with your consent (unless we are otherwise required or authorised by or under law to do so).
How we collect and hold personal information
We collect personal information directly from you (such as when you interact with us through the My Subway® Career website);
The purposes for which we collect, hold, use and disclose personal information
We collect, hold, use and disclose personal information for a range of purposes, including:
We may use and disclose your information for other purposes required or authorised by or under law (including purposes for which you have provided your consent).
If we are unable to collect the required personal information from or about you, we may not be able to provide our services to you, respond to your enquiries or engage in certain other dealings with you.
Disclosure of personal information to third parties
We may disclose personal information we collect to third parties for the above purposes. These third parties include:
Disclosure of personal information to overseas recipients
Some of our service providers such as TribePad and Subway® entities are located overseas and, as a result, personal information collected and held by us may be transferred overseas. In particular, Subway® headquarters are located in the US, and we use service providers located in the UK, and Australia to store and process information about members of My Subway® Career, websites on our behalf.
How we hold personal information, and quality and security of personal information
We generally hold personal information in computer systems, including computer systems operated for us by our service providers. We take reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. This includes taking appropriate security measures to protect electronic materials, and requiring our service providers to do so too.
We take reasonable steps to ensure that personal information we collect, use and disclose is accurate, complete, up to date and relevant. You can help by letting us know about any changes to your personal information, for example by updating your My Subway® Career account details any time at one of the relevant websites where your account exists (mysubwaycareer.com.au or mysubwaycareer.co.nz or mysubwaycareer.com.sg)
Access to and correction of your personal information
Please contact us (using the contact details at the end of this policy) if you would like to access or correct the personal information we hold about you. We will generally provide you with access to your personal information (subject to some exceptions permitted by law), but may charge an access fee to cover the cost of retrieving the information and supplying it to you.
Our websites (mysubwaycareer.com.au, mysubwaycareer.co.nz & mysubwaycareer.com.sg)
Collection of information other than personal information
Some of the information collected about your visit to our websites is not personal information, because it does not reveal your identity. For example, we may record your server address, the date and time of your visit, the pages you viewed and the type of browser and operating system you used.
If collected, this information will be used and disclosed by us in anonymous, aggregated form only, for purposes including statistical analysis and web site development. You are not individually identified, however we reserve the right to use or disclose this information to try to locate an individual where we reasonably believe that the individual may have engaged in any unlawful or inappropriate activity in connection with our websites, or where we are otherwise required or authorised by law to do so.
Please contact us (using the contact details at the end of this policy) if you have any concerns or complaints about the manner in which we have collected or handled your personal information. We will inquire into your complaint and respond to you in writing within 30 days. If you are not satisfied with our response, you can contact us to discuss your concerns or lodge a complaint with the Australian Information Commissioner (www.oaic.gov.au).
Contact details and additional information